Privacy Policy
How Bilda handles project information.
Effective Date: 9 May 2026
Company: ZoneBuilt Technologies LTD (trading as Bilda)
Jurisdiction: Republic of Ghana
Contact: contact@bilda.com
Bilda respects your privacy and is committed to protecting your personal information.
```This Privacy Policy explains how we collect, use, disclose, store, and protect information when you access or use the Bilda platform, website, mobile applications, services, and related technologies (collectively, the "Platform").
By accessing or using Bilda, you agree to the collection and use of information in accordance with this Privacy Policy.
```1. Who We Are
```Bilda is a digital identity, reputation, verification, networking, and opportunity platform for the construction industry.
Bilda forms part of the ZoneBuilt ecosystem of products and services.
```2. Information We Collect
```A. Account Information
When creating an account, we may collect:
- Full name
- Email address
- Phone number
- Date of birth
- Profile photo
- Password credentials
- Country and location
- User role
User roles may include Professional, Contractor, Consultant, Technician, Construction Company, Client, and other industry participants.
B. Profile Information
Users may choose to provide:
- Professional biography
- Skills
- Experience
- Portfolio information
- Certifications
- Licenses
- Education history
- Company information
- Employment history
- Areas of specialization
C. Verification Information
To verify identities or businesses, Bilda may collect:
- Government-issued identification
- Business registration documents
- Certification documents
- Trade licenses
- Utility bills
- Verification photos
- Supporting documents
Verification information is used solely for verification and compliance purposes.
D. Project Information
Through Bilda and related ZoneBuilt services, including ConstraQ, we may collect:
- Project records
- Project participants
- Project timelines
- Project completion records
- Project reviews
- Project ratings
- Professional participation history
E. Communication Information
- Support requests
- User inquiries
- Consultations
- Messages exchanged through platform services
F. Technical Information
- IP address
- Browser type
- Device information
- Operating system
- Application version
- Device identifiers
- Log information
- Usage activity
G. Location Information
We may collect approximate location information derived from device settings, IP addresses, and user-provided location information.
Location information helps improve user discovery, matching, and networking opportunities.
3. How We Use Information
```We may use collected information to:
- Create and maintain user accounts
- Build and display professional profiles
- Verify identities and businesses
- Calculate reputation indicators
- Facilitate networking and opportunities
- Improve platform functionality
- Provide customer support
- Detect fraud and abuse
- Conduct research and analytics
- Communicate with users
- Enforce policies and legal obligations
4. Project Reviews and Reputation Data
```Bilda operates a project-based reputation system.
Reviews, ratings, reputation indicators, verification statuses, and trust scores may be generated from verified project relationships within the ZoneBuilt ecosystem, including ConstraQ.
Such information may be displayed publicly on user profiles to support transparency and trust within the construction industry.
```5. Advertising and Analytics
```Bilda is currently free to use.
In the future, Bilda may display advertisements, sponsored content, featured listings, promoted profiles, and sponsored opportunities.
We may use analytics tools and advertising technologies to measure platform performance, understand user engagement, improve services, and deliver relevant content.
```6. Cookies and Similar Technologies
```Bilda may use cookies, web beacons, local storage, analytics tools, and similar technologies.
These technologies help remember preferences, improve functionality, analyze usage, secure accounts, and deliver relevant experiences.
Users may manage cookie preferences through browser settings.
```7. Information Sharing
```We do not sell personal information.
Information may be shared with service providers including cloud hosting providers, analytics providers, verification providers, communication providers, and payment providers.
Information may also be shared across authorized ZoneBuilt products including Bilda, ConstraQ, Hausketch, and future ZoneBuilt platforms where necessary for platform functionality, verification, reputation systems, and project tracking.
We may disclose information where required by law, court order, regulatory authorities, or law enforcement agencies.
```8. Public Information
```Certain information may be publicly visible on the Platform, including profile information, portfolio content, reviews, ratings, verification badges, and reputation indicators.
Users should carefully consider what information they choose to publish.
```9. Data Security
```We implement reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration, and disclosure.
No system can be guaranteed completely secure. Users remain responsible for maintaining account security.
```10. Data Retention
```We retain information for as long as reasonably necessary to provide services, maintain platform integrity, preserve trust records, prevent fraud, resolve disputes, and comply with legal obligations.
Certain reputation records, verification records, review histories, and project participation records may be retained after account closure where necessary to protect platform integrity.
```11. Account Deletion
```Users may request account deletion subject to applicable laws and operational requirements.
Certain information may be retained after deletion requests, including fraud prevention records, verification audit records, transaction records, project records, and legal compliance records.
```12. Your Privacy Rights
```Subject to applicable laws, users may have rights to access, correct, delete, restrict, object to processing, or request copies of their personal information.
```13. Children's Privacy
```Bilda is not intended for individuals under 18 years of age. We do not knowingly collect information from children.
```14. International Data Transfers
```Information may be stored and processed in countries outside the user's country of residence where permitted by applicable law.
```15. Third-Party Links
```The Platform may contain links to third-party websites or services. Bilda is not responsible for their privacy practices or content.
```16. Changes to This Privacy Policy
```We may update this Privacy Policy periodically. Updated versions will be posted on the Platform with a revised effective date.
```17. Contact Information
```Bilda — A ZoneBuilt Product
bilda@zonebuilt.com
+233 59 725 0800
https://bildaapp.com
18. Consent
```By creating an account, accessing, or using Bilda, you acknowledge that you have read, understood, and agree to this Privacy Policy.
```